Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Apex Store. By accessing our website and purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About Apex Store

Apex Store is an online retailer that sells electronic gadgets and accessories exclusively within Pakistan.

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Acceptance of Terms

By accessing our website, creating an account, placing an order, or using any of our services, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our website.

3. Products and Availability

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.

However:

  • Product colors may vary slightly depending on your device display.
  • Product specifications may change due to manufacturer updates.
  • Product availability is subject to stock levels.
  • We reserve the right to discontinue products at any time without notice.

4. Pricing and Payments

  • All prices are listed in Pakistani Rupees (PKR).
  • Prices may change without prior notice.
  • Payment must be completed before an order is processed, except where Cash on Delivery (COD) is offered.
  • Apex Store reserves the right to cancel orders resulting from pricing errors, technical issues, or suspected fraudulent activity.

5. Order Acceptance and Cancellation

After placing an order, you may receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud, abuse, or unauthorized transactions.
  • Request additional verification before processing an order.

If payment has already been made for a cancelled order, a refund will be issued.

6. Shipping and Delivery

Delivery times provided on the website are estimates only.

Apex Store is not responsible for delays caused by:

  • Courier services
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Events beyond our reasonable control

Risk of loss and ownership of products transfer to the customer upon successful delivery.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products may only be returned if they meet the eligibility requirements outlined in that policy.

8. Product Warranty

Certain products may include a manufacturer warranty.

Warranty coverage, duration, and conditions are determined solely by the manufacturer unless otherwise stated on the product page.

Warranty claims may require:

  • Original invoice
  • Original packaging
  • Manufacturer inspection or approval

Physical damage, liquid damage, misuse, unauthorized repairs, and normal wear and tear are generally not covered under warranty.

9. User Accounts

If you create an account on Apex Store, you are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Restricting access to your account.
  • Providing accurate and up-to-date information.

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Distribute malware, viruses, or harmful code.
  • Interfere with website functionality.
  • Use false information when placing orders.
  • Engage in fraudulent transactions.

Violation of these rules may result in account suspension, order cancellation, or legal action.

11. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Website design
  • Text and branding

is the property of Apex Store or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without written permission.

12. Limitation of Liability

To the maximum extent permitted by law, Apex Store shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

13. Third-Party Services

Our website may contain links to third-party websites or services.

Apex Store is not responsible for the content, policies, or practices of any third-party website.

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Pakistan.

16. Contact Information

For questions regarding these Terms of Service, please contact:

Apex Store
Email: [Your Support Email]
Phone/WhatsApp: [Your Contact Number]
Business Hours: [Your Business Hours]